Priority One Security, a privately owned and operated security integration company, recently promoted Kelsey Reid. Reid, who has been with Priority One Security for two years, will step into the newly created role of Account Manager in the customer service department. Prior to joining the Priority One Security team, Reid held similar customer support positions at Budweiser of Greenville and Francis Wholesale. He is a graduate of The Citadel, The Military College of South Carolina.
“Kelsey has been an asset to Priority One Security since he joined our team,” says Bill Francis, Jr., Vice President of Sales and Marketing. “This new position is will help Priority One Security address customer needs more effectively, and Reid was groomed to help us fill this need in our customer service department. In this new role, Reid will have a direct impact on customer retention and our overall customer experience.”
To better serve customers, Priority One Security created this new support position that would manage existing customers’ additions, contract renewals and transfers. Reid is tasked with providing specific attention to areas traditionally beyond typical customer service matters. His new position will also allow for more fieldwork and interpersonal contact between Priority One Security and customers.
“I am extremely excited about my new role with Priority One Security,” adds Reid. “In this new position, I will on-site with our customers and help the better protect their homes, businesses, families and employees. Priority One Security cares about the well being of our customers and their families, and I’m proud to be an extension of that sentiment. It has been a pleasure to work with a company rooted in strong core values and principles, and I look forward to continuing in that tradition.”
About Priority One Security
For nearly twenty years, families and businesses across the Southeast have trusted in Priority One Security to keep them protected and connected. Offering personalized service that routinely goes above and beyond, Priority One leverages today’s technology and utilizes the highest quality products from trusted brands. Learn more about Priority One Security by calling toll-free 888-779-4167 or by visiting www.Priority1Security.com.